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The Princess Royal Trust Carers Centre
Bristol and South Gloucestershire
 
 
 
Address:
 
The Carers Centre
The Vassall Centre,
Gill Avenue
Fishponds
Bristol
BS16 2QQ
 
 

 

Tel: 0117 965 2200 (CarersLine) Mon – Sat 10.00am – 1.00pm

0117 939 2562 (Admin)
0117 9655980 ( Young Carers)
 
Fax: 0117 965 5847
 
 
 
 
Opening Times:
 
Carersline is open Monday – Saturday 10am – 1pm
Admin 9.00am – 4.00pm
 
 
 
Our Service:
  • Provides information, advice and support to adult and young carers in Bristol and South Gloucestershire
  • A focal point for carers issues, working with professionals and other partners to make life better for carers
  • Involves carers in the planning and development of services
  • Listens to carers, managed by carers and former carers
  • Trains and supports volunteers and members of the community to help carers
 
 
 
Our Customers:
 
     Unpaid family carers (adults and young carers).
     Providing vital regular and substantial support.
     Caring for a relative, neighbour or friend who, because of disability, 
     frailty or illness cannot manage on their own.
 
 
 
Description of service provided:
 
Carersline
A confidential information and advice service
(Access to interpreters available)

Share With A Carer
Out of hours telephone support for carers.

 Newsletter Quarterly, information about services and news affecting carers locally and nationally, and contact with other carers. Includes events diary.

Carers support Officers
Home visits, offering advice, information and emotional support to all carers. Advice on benefits, community care assessments and advocacy,
liaise with and refer carers to relevant local and national services.

Carers Training and Events
Range of events and training, both during the day and evening.

Carers Emergency Card
In case carers are involved in an accident or suddenly taken seriously ill, to ensure necessary arrangements are put in place for replacement care.

Local Carers Groups
Regular support groups across South Glos

Carers Advisory Network
A voice for carers, to influence planning of local health and social care services Training and support to attend meetings to speak out on behalf of carers.

 

Break for Carers
Volunteer sitting service, providing regular short breaks.  Other breaks available include holidays, day trips and events.

Rural Project
Providing outreach support to carers in rural areas

Learning Difficulties worker
Support specifically for carers of someone with a Learning Difficulty

Primary Care GP Liaison, Advice and Information
Information and advice service in GP practices, engaging primary care staff, to identify carers and signpost them to support services.

Young Carers
Support for Young Carers, including if caring for parents with substance and alcohol misuse issues.